Happy Wings Travel Ltd
Important Information
- All ticket(s) booked through us are strictly non-changeable and non-refundable.
- We take deposits that secure your seats however; fares may change until the balance payment made or until issuance.
- All upfront deposits are completely Non-Refundable.
- Please ensure that you must reply the email. Failure to reply the email would be considered as confirmation that all the details given on invoice regarding flight details and passenger details are correct. Furthermore company will not take any responsibility if there is any mistake if you fail to reply the email.
- Please note that it is the passenger's responsibility to ensure that the outstanding balance payment is paid within the Due date, wherein failure to do so would result in the cancellation of your booking and forfeiting of the upfront deposit money paid to us. Please ensure to update us about any payments that you make.
- Cancellations / Refunds are subject to the guidelines / restrictions imposed by the airline company less our administration charge. Please note that the refunds are processed in 7-8 business weeks, and no refunds would be paid out, till the same have been received from the relevant airline / supplier.
- All changes / amendments are subject to fare restrictions / availability of seats at the time of making an amendment.
- All quotes are subject to availability and are not guaranteed, until the ticket(s) have been issued.
- As airline carriers prefer e-ticket as the most preferred mode of travel, hence no paper ticket(s) will be issued.
- Passenger(s) are requested to re-confirm their booking(s) with either the travel agency 72 hrs prior to the flight departure time.
- Passenger(s) are advised to check-in at least 3 hours prior to the flight departure time (for International Flights) and 2 hours prior to the flight departure time (for Domestic Flights).
- Please note that it is your responsibility to ensure that all your travel documents are correct and valid for travel. This includes your e-ticket, passport, visa (if required), travel insurance (if required) and any additional travel document(s).
- We accept no liability in the event wherein you are denied boarding or miss the flight or refused an entry into any country due to failure on your part to carry the correct passport, visa or other documents required by any airline, authority or country.
- Travellers must ensure that their passport is valid for at least 6 months from their return date of travel.
- It is recommended that all the passenger(s) should be covered by a travel insurance policy to ensure protection against unforeseen situations.
- All transactions carried out on a credit card would attract a surcharge of 3% over and above the amount.